Our Verizon internet service disconnects us almost daily between 7:30 and 8:30 am. We use the troubleshooter on the Verizon app to reconnect but it kicks us off zooms regularly and takes several minutes to reconnect and it’s a huge nuisance. This is after a Verizon staff person came and installed a new router less than a year ago for more irregular interruption we were having then.
Hi @Katherinek1,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
Start a new topic or ask questions in the open forum.
