Internet drops for 10 seconds many times a day

jaredputnam
Newbie

I have FIOS 1 Gig service, and it's been pretty rock solid, until recently.

For the last several weeks, I have had an issue where the internet drops for maybe 5-10 seconds, and then picks up again.  When I am on a video call (all day), the other person will lose my video/audio, but it comes back after 5-10 seconds.

I thought that it was my router, so I replaced the Verizon router with an Archer A8.  At first, it seemed to help, but the problem is now back.

I am on a wired connection, although the Wifi drops as well.

Any suggestions would be appreciated.

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