Internet keeps dropping
calex85
Newbie

I have had Fios gig for internet for about a month now. The first two weeks worked perfect. Last two weeks my internet drops for hours at a time. I’ve had two technicians come out and both times and hey did something it worked for a couple hours then stopped again. Has anybody else had a issue with the internet connection?

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LawrenceC
Moderator Emeritus

Hi calex85,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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