Internet service is horrible...
JoeBooth
Newbie

I get constant time-outs on simple websites, frequent disconnects or no internet service.   No support phone number provided on web site, and chat box now requires a login prompt, which doesn't work.

Does anyone have any ideas on how to get support?   Or should I just bite the bullet, and let this customer of over 10 years move to another provider?

Help, anyone

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kh-gary
Moderator Emeritus

Hi JoeBooth,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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