Is my service being throttled?
grm31
Newbie

Less than a year ago I was upgraded tothe 3 Mbps DSL plan, and I consistently reached speeds of 2.6-2.9 Mbps.  Lately, I can't seem to get higher than 1.3 Mbps on any device I try testing with (desktop, laptop, smartphone).  Nothing has changed on my end, so is it safe to assume this is simply the result of throttling, and there's nothing I can do?

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25 Replies
hitmehhh
Contributor - Level 1

I contacted Verizon they said the setting of 5216 was set correctly. They did an onscreen session with me and said everything is fine. As I said , I was getting 6 now getting 4.5 . BEING THROTTLED

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holyV
Newbie
Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)7616832
Margin (dB)16.37.0
Line Attenuation (dB)24.013.0
Transmit Power (dBm)16.911.9

speed finally back after they reset my line.

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smith6612
Community Leader
Community Leader

@holyV wrote:
Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)7616832
Margin (dB)16.37.0
Line Attenuation (dB)24.013.0
Transmit Power (dBm)16.911.9

speed finally back after they reset my line.


Glad to see the speed is back. Now that you're at this speed, make sure Verizon has disabled the optimizer so that your speed is not dropped once more. They can turn it off for good on your line if you ask them to do so.

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holyV
Newbie

Smith6612 wrote:


holyV wrote:

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)7616832
Margin (dB)16.37.0
Line Attenuation (dB)24.013.0
Transmit Power (dBm)16.911.9

speed finally back after they reset my line.


Glad to see the speed is back. Now that you're at this speed, make sure Verizon has disabled the optimizer so that your speed is not dropped once more. They can turn it off for good on your line if you ask them to do so.




they just disabled it. thank you telling that.

speed today

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)7616864
Margin (dB)16.15.0
Line Attenuation (dB)24.012.0
Transmit Power (dBm)16.911.9
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chunsim
Newbie

We did not get any up grade 1.1-3 Mbp ? Can you help for that ???

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