Hi I just ordered the Verizon GigE router and wondering if I will get a tracking number soon. I just got of tech support and she said it takes atleast 24 hours for me to get an email on my tracking number is that true? Just checking to make sure. I got an email about the order confirmation but not about tracking yet. Oh yeah I have a queston if I quit verizon can I use that router as an router?
A router is a router. It will work on any service that you can connect to using MoCa WAN or a wired Ethernet connection.
I believe Verizon only supplies the tracking number when they actually have the product boxed up and out the door. If you got a confirmation then it may take up to the 24 hours the Verizon rep mentioned it would. It's not uncommon especially when you order things online for the tracking number to take time. I order products from NewEgg all the time and unless I order it very early in the morning, I won't get a tracking number until the next day in most cases after credit card payments have been processed and the warehouse has found the product.
Thanks for the quick reply and that is great that you can use that router on any service not saying I will quit my fios connection but wanted to be sure and thanks for confirming what the tech said.
You're welcome ๐
I just got my router from verizon ๐ and I didn't even have to pay extra for the day shipping sweet I can't wait to try it out after 6 pm.
That's great news, also keep these instructions handy. you're old router does not have to be rendered useless. It can still carry a very useful purpose.
If you have an area of the house that would benifit from a hardwired connection, then you can hook that old router up with a coax tv splitter, and extend your network.
It can't connect ๐ I am on tech support right now and hoping he/she will fix it soon.
you need to plug in your old one, and release the DHCP lease on it before plugging in the new one. If you have a Tech support agent, they can do this for you. Probably just let them do their thing.
Actiontec MI424-WR | ||
1 | Click on MY NETWORK icon at the top. | |
2 | Select NETWORK CONNECTIONS from the menu on the left. | |
3 | Select BROADBAND CONNECTION (coax or ethernet) depending on your connection to the ONT. | |
4 | Click SETTINGS | |
5 | Click RELEASE | |
6 | Click APPLY | |
7 | Disconnect the router immediately to prevent it from re-requesting a DHCP lease. |
Wow my upload speed went down drastically. Before with my netgear router I got 25 Mbps and now like 5 Mbps up. What the hack that makes no sense. It should be same performance since the netgear is 300 Mbps B+G+N and the verizon is 300 Mbps B+G+N but netgear doesn't have performance selector or compatible select. The download is right where it should be but I mean come on my upload speed went down way alot that makes no sense. Both wireless and wired connection would hit 25/25 with the netgear now my wireless can't even hit 25/25 it hits like 14 or 25 download and around 5 up and also the ping is a little higher. This router sucks I am thinking bout returning it.
@skyliner34 wrote:Wow my upload speed went down drastically. Before with my netgear router I got 25 Mbps and now like 5 Mbps up. What the hack that makes no sense. It should be same performance since the netgear is 300 Mbps B+G+N and the verizon is 300 Mbps B+G+N but netgear doesn't have performance selector or compatible select. The download is right where it should be but I mean come on my upload speed went down way alot that makes no sense. Both wireless and wired connection would hit 25/25 with the netgear now my wireless can't even hit 25/25 it hits like 14 or 25 download and around 5 up and also the ping is a little higher. This router sucks I am thinking bout returning it.
I do not have an explanation at ths point for your upload speed being that low, but you are incorrect about the wireless speed for the Verizon Actiontec Rev. I router, it is max 65Mbps at when set for B/G/N, and 130 Mbps when set for N performance mode. And it is not a dual band router, which your Netgear may be.
One thing I found with my Verizon router is that it comes with the wireless channel setting of Auto, and for me that was pretty bad. I used InSSIDer to see what wireless networks were in my area and what channels they were using, and changed my router to use only Channel 1, made a big improvement for me. Also chaning my Rev. I from the B/G/N to N performance option made a major overall improvement.
I have FiOS 25/25 service, I typically get 30/24.8 using my Actiontec Rev. I router, wired or wireless.
__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248
My netgear router isnt dual band and I didn't even have to touch anything to get my full speed wireless. What happens to your other wireless device if they only had B+G will they not connect or something?
@skyliner34 wrote:My netgear router isnt dual band and I didn't even have to touch anything to get my full speed wireless. What happens to your other wireless device if they only had B+G will they not connect or something?
You are correct, the B/G devices will not connect. I have my router set for N Performance mode and my old laptop with B/G only will not connect, I have to use it wired to connect to the internet. But everything else I have does have N support, cell, TV, and the laptop I use most of the time, so I have chosen the N Performance mode for best performance.
Verizon offers a speed testing site where you can get some details of what it sees as your bottleneck, you might try running that and look at the details to see if anything jumps out. And of course you can post the results here for others to see.
__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248
Oh goodness, I never noticed this at their store.
A. All sales made on the FiOS Accessories Store website are final. If the products you purchase from the FiOS Accessories Store are damaged when they arrive, or if they don't work, you may inquire about replacing them by contacting our support team at 888-553-1555.
If you already have a 300 Mbps B+G+N router, then I definetely would. That Actiontec is single radio, so it maxes out at 160 Wireless n.
How do you return it if you bought online from teleproducts?
https://teleproducts.verizon.com/fios/index.cfm/eh/DisplayDetails
Right now I am on tech support with a verizon person trying to return it. They should say all sells are final before you buy it not email you after you make the payment, I feel cheated out of my money and trying to get a refund right now.
look at the paper work you received, there should be special instructions for returning it.
There is no paperwork that says such instructions and the guy I spoke to way before I ordered this said I have a 30 day return so either hes lieing or the sells person is lying to me.
Well that copy and paste I did was from their website FAQ.
Either I am being lied again or I don't know because the verizon guy said he is sending me a return slip that it will arrive in 2 business days and that I will get my money back after verizon receives the item.
EDIT: I just called verizon again to make sure he said I can't get my money back so what the hack why did that guy lied to me and what will happen if I get that return slip if I didn't return it?
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