Latency between Level3 and Fios
cov3
Newbie

I have noted a continuous latency in gaming traffic for blizzard/ heroes of the storm, associated with level3->Fios hop.

MTR:
Start: Thu Nov 3 15:05:08 2022
HOST: las1a-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev
1.|-- 137.221.104.67 0.0% 10 1.0 1.8 0.7 6.4 1.9
2.|-- 137.221.105.12 0.0% 10 0.6 1.2 0.6 5.1 1.2
3.|-- 137.221.66.16 0.0% 10 0.6 0.5 0.3 0.6 0.0
4.|-- 137.221.83.80 0.0% 10 663.9 543.7 134.0 1222. 315.8
5.|-- 137.221.65.68 90.0% 10 14263 14263 14263 14263 0.0
6.|-- 137.221.68.32 0.0% 10 6.0 13.1 5.8 77.8 22.7
7.|-- 4-1-3.ear3.LosAngeles1.Level3.net 0.0% 10 5.4 5.4 5.3 5.5 0.0
8.|-- 4.69.219.41 0.0% 10 14.0 9.1 6.6 21.4 4.9
9.|-- TWC-level3-40G.Miami.Level3.net 0.0% 10 6.4 8.6 6.2 27.5 6.6
10.|-- ae204-0.PHLAPA-VFTTP-373.verizon-gni.net 0.0% 10 65.0 65.9 64.9 70.1 1.8
11.|-- pool-108-16-12-130.phlapa.fios.verizon.net 0.0% 10 73.9 73.1 68.6 77.2 2.7

This is impacting gaming performance.. Can someone look into this? I contacted support through chat, I think i got them to understand after a half hour conversation that involved them trying to upsell me to 2GB and a new router, resetting my ONT and thirty other unrelated things before they acknowledged what I as stating.. but I am not sure.  You can see the large jump in latency introduced in hope 9 to 10 (Miami L3<->PHL Fios). Outside of that, it seems like an odd route to take (PHL<-> MIAMI <-> LA) ... but what do  I know.

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