My New Construction House Is listed as a business

[B262]

I just moved into my new construction house and have been trying to move my Fios service. However whenever I type in the address it says its listed as a business, both of my next door neighbors currently have Fios.

I have called the 1-800 number twice over the last few weeks however I have not been able to resolve this issue, is there another avenue I can take besides calling to fix this? I would greatly prefer to stay with Fios, however I need to get my internet up and running ASAP.

[KH-OrnEsh]

Hi @B262 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.