My Wi-Fi password should be private

[Mh110]

I have recently discovered that when I log in to My services in MyVerizon, my wireless SSID, encryption scheme, and password (with Hide/unhide option) are displayed. Verizon should not have this password (which I certainly did not knowingly share). While some customers who are less willing to assume full responsibility for their own Internet security might see this as a convenience, I see it as an invasion of my privacy and the kind of threat to my security that I was trying to mitigate by setting my own password. I have turned off the radio on my Verizon router until there is a way for me to prevent my wireless password from being shared with Verizon.

[tns2]

Lots of us agree.  But verizon thinks the average user is dumb and cannot remember their password.  They do get lots of calls asking how to connect new devices to the home wifi.

[viafax999 · Accepted solution]

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@Mh1 wrote:
I have recently discovered that when I log in to My services in MyVerizon, my wireless SSID, encryption scheme, and password (with Hide/unhide option) are displayed. Verizon should not have this password (which I certainly did not knowingly share). While some customers who are less willing to assume full responsibility for their own Internet security might see this as a convenience, I see it as an invasion of my privacy and the kind of threat to my security that I was trying to mitigate by setting my own password. I have turned off the radio on my Verizon router until there is a way for me to prevent my wireless password from being shared with Verizon.

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If you logon to to your router and go to port forwarding(firewall settings, port forwarding. you will find rules there for various FIOS service.  In particular you will notice that port 45667 is directed to local host - i.e. the router.  That is the Verizon back door to your router where they can access your settings and so get the wireless password for the account display.  If that port forwarding rule is interrupted then the password access will be terminated.  Of course other thing such as tech support getting to the VZ router will also be terminated, depends on whether that is important to you.

Unfortunately you cannot just delet that rule as the delete functionallity has been disabled for all the Verizon Fios service rules.

You can however put your own router in front of the VZ router, that typically will mean you need to get the ont reprivioned to provide an ethernet rather than coax broadband connection - a simple change involving just a 10 minute call with fios tech support.  Then you could forward all the VZ rules except 4567 to the VZ router - they are needed for the STBs, call waiting etc.

A lot of effort just to not have you wifi pasword displayed in the account settings that only you and Verizon can see but it will accomplish what you want if so desired.

[Kestrel3]

Just add your own wi-fi router after the Verizon router and turn off the wi-fi on the Verizon router.  

Just connect the new router via LAN ports and it should not require any other setup or setting changes, with the possible exception of changes you may want to make on the new wi-fi router to increase security (since that is your concern here - you can change router name, wi-fi network name, user name, password, etc.)

Most 3rd party wi-fi routers are better than the wi-fi portion of the Verizon routers anyway (faster, dual band, better antennae, etc.).

[prisaz]

Or put your router after theirs, and that way they don't complain. Turn of the wireless on their router if you wish, and get a really nice super high speed router. Leave theirs for all the TV hardware, then connect your PC stuff to the best router you would like. Have only Verizon hardware on their first router, and one ethernet to your nice shiny new router.

I purchased a nice Linksys EA 6900 dual band router, at the time it was rated good, and could reach the highest wireless speeds. People have different opinions, needs, and prefrences. I would not leave MY PC and other hardware with the Actiontech as the only protection, but that is because I am a security nut.

That was my solution when I ran into touble the other day and decided to put theirs back up front. You can even leave their wireless enabled for a visitor's network, and all of your stuff will be privately blocked safely behind the second router. Verizon will see their devices and one router they can't get past. This way they can still support only their equipment. I consider everything outside my routers WAN the Verizon DMZ!

Prior to my connection issue my main primary router was a Linux PC with tight security logging and proxy settings.

Oh if you do have two wireless routers, be sure they are seperated nicely. As they would switch cannels, being to close would still be an issue. I am in a town home, and I would bet everyone in the neighborhood on Fios has an Actiontec. Which are many.

[evielou37]

If you don't mind me asking how expensive are they (your  Linksys EA 6900

I have verizon wifi

I have been trying for days to get help with setting up my tablet no answer as of yet grrr__

I did a reset,put in my SS I D /location did everything possible still no connection from tablet to router

any suggestions >? many thanks reguardless :

[prisaz]

If your tablet is not working with Wifi, trouble might be there. Get Verizon to replace your router if it does not work on WiFi.

Not cheap if you want top of the line.  $200.

http://www.microcenter.com/product/419826/EA6900_-_AC1900_Dual_Band_Smart_Wi-Fi_Wireless_Router_8021...

Or

http://www.linksys.com/en-us/ac

Now this looks interesting too. a WRT Model. For a bit more money.

http://store.linksys.com/Linksys-WRT1900AC-App-Enabled-AC1900-Dual-Band-Wireless-Router_stcVVproduct...

[db909]

Not sure if you want to spend that kind of money, but if you do, get an Asus or Netgear.  They consistently rank at the top for high end routers and are the same price as the Linksys' listed above.

http://www.smallnetbuilder.com/

[viafax999]

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@evielou37 wrote:

If you don't mind me asking how expensive are they (your  Linksys EA 6900

I have verizon wifi

I have been trying for days to get help with setting up my tablet no answer as of yet grrr__

I did a reset,put in my SS I D /location did everything possible still no connection from tablet to router

any suggestions >? many thanks reguardless :

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What kind of tablet?  What error message do you get?  What kind of Verizon router are trying to connect to? What speed tier is your Service?

Your out of your mind if you go and buy an AC router if your tier is below 100mb

[prisaz]

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@viafax999 wrote:

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@evielou37 wrote:

If you don't mind me asking how expensive are they (your  Linksys EA 6900

I have verizon wifi

I have been trying for days to get help with setting up my tablet no answer as of yet grrr__

I did a reset,put in my SS I D /location did everything possible still no connection from tablet to router

any suggestions >? many thanks reguardless :

---

What kind of tablet?  What error message do you get?  What kind of Verizon router are trying to connect to? What speed tier is your Service?

Your out of your mind if you go and buy an AC router if your tier is below 100mb

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Off Topic, sort of. Follow viafax999. or get Verizon to repace your router, but first provide information on your Verizon model of router, revision, and service level. Plus your tablet/laptop informaton.

If you have a tablet/laptop running Windows 8, does it show your routers SSID? If not, is WiFi turned on from the pull out tab, and settings on the right side.

I have seen older laptops that do not support newer security protocols. You can get a very low cost USB WiFi NIC if your laptop wireless is not up to the task.

Examples

https://teleproducts.verizon.com/fios/index.cfm/eh/DisplayDetails

https://teleproducts.verizon.com/fileshare/plm/brochure/zn220_brochure.pdf

Or somewhere else.

Well I was streaming Media Center content and also running large file transfers(movies) to my wireless device(tablet), so they could be watched away from home, on the train and elsewhere. It just worked better. I agree with you in regards to spending $200 on a router, but look at what Verizon was selling the Actiontec routers for.

https://teleproducts.verizon.com/fios/index.cfm/eh/DisplayDetails

The were about $195. But realizing they dont support dual band, and don't do well with even wireless N, Verizon cut the price in half. But yes an AC router is over Kill, and yes when I purchaced it, it was right after I went to 150/65.

It depends on your needs. There are plent of nice access points under $100. But mine being my secondary router, I wanted something that would interface with my nice 16 Port Gigabit Layer 2 Managed switch. More over kill. Leave Six of more Media Extenders running with constant streaming when you turn off your TVs, and have 12-16 tuners, the network gets VERY busy.   

Right now I also have a VMS-1100 and three IPC-1100 clients. So that is coax feeding three Media Center Tuners, and four Verizon boxes. Let me count 22 tuners. I believe only a VHO has that many and more. Yes I am cutting back, as the Quantum TV just came on line and the PQ is seccond to none! Yes I have always been on the cutting edge. Love the Consumer Electronics Show! I thought of paying my own way if I can get in with a group or back on their list as an Independent dealer or consultant, I am heavy into Z-Wave home controls too.

Call me out of my mind.               

[mpop1]

This is one of the reason I have a router/firewall between the fios "router" and my network.

[db909]

From an ISP perspective having your wifi credentials saves them a ton of money in support.  A lot of people do call in for that.  If Verizon didn't have access to it, they then get into lengthy support calls (directing cu to get by going through router admin or worst yet a factory reset and then having to reconfigure and reconnect devices).

I do use my own router, but in the grand scheme of things I don't have an issue with Verizon having my wifi password.  Unless they are within 60 ft of my router it won't do them any good.  In terms of it getting stolen off a Verizon server by a hacker, all I can say is again that hacker would then have to get close enough to my router to use it, so they would have to also steal my home address.  If hacker gets my home address and other personal data off of a Verizon server, I am going to be worried about a lot more than my wifii password.

[NYGroove1]

For the most part it is - until you give it to guests to log on to check email from their devices, etc. and you forget to change it after they leave (which you really should do just to keep things secure - not out of mistrust).

Verizon doesn't need your password ... you signed a contract which allows them full access to all things data running off their network when you signed up for internet service (as do all internet service providers).    Verizon isn't going to take the hit if one of their customers is running something illegal (why should they?)   So they (or their bots) are given permission, by your signature, to come in at their leisure and browse everything you have stored on any devices hanging off their network.

What really irritates me about that tho is that they STILL make me type my account password a bazillion times just to get onto their site.  Geez.

[NYGroove1]

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@mpop wrote:

This is one of the reason I have a router/firewall between the fios "router" and my network.

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According to the terms on my contract, that's prohibited (my contract is from 8/2013).

[tns2]

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@NYGroove wrote:

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@mpop wrote:

This is one of the reason I have a router/firewall between the fios "router" and my network.

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According to the terms on my contract, that's prohibited (my contract is from 8/2013).

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Not supported.  Nothing prohibits it as far as I know.

[Sweetdebbie]

How does have a private password on my fios  router 

[LawrenceC]

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