Need Fios cable buried

jj1983
Newbie

I had Fios installed 6 weeks ago and still have the fiber optic cable running across my yard. The installer promised it would get buried within 1 week, but it didn't happen. I followed up with customer service, who promised me it would get done within more 2 days, and it still hasn't. How can I get this buried? 

Labels (1)
0 Likes
Reply
1 Reply
KH-OrnEsh
Moderator Emeritus

Hi @jj1983 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes
Reply