Need help relocating Fios service to underground

I am building an addition to my home and would like to convert my aerial Fios connection to underground.  I cannot find any information about requirements or who to coordinate with from Verizon.  Can an Agent reach out to me to discuss and begin coordination? Thanks.

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Re: Need help relocating Fios service to underground
Moderator Emeritus

Hi Randy46,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.