@anonFios wrote:
As a lot of you who try to stream Netflix in HD during prime time hours know, Verizon is doing their best to tick off their customers by allowing Netflix streams to degrade in quality (primarily the streams coming Cogent).
Has anyone figured out a way to get around this issue (you know, besides subscribing to Red Box instant as I'm sure Verizon wants you to do)?
If I don't find a way around this issue or if Verizon doesn't fix the problem on their end then I am going to cancel my Fios service.
I've experimented with dropping and rejecting packets from trouble hosts; however, that caused issues with setp top boxes such as the Roku. My only suggestion that doesn't include cancelling - which isn't realistic - is to watch Netflix via proxy or VPN.
I suggest cancelling.
Comcast just cut a deal with Netflix this past weekend, so Comcast subscribers can finally get a decent picture. If FIOS doesn't in the next month, I will be switching to Comcast for sure! Finally, thanks to the WSJ report last week (but NO thanks to FIOS), this information about how FIOS has been intentionally slowing Netflix for a long time is out there and confirmed. Nowhere left for Verizon to try to hide this from its subscribers and tell us we don't know what we are talking about. What are you going to do Verizon? How many subscribers do you want to lose over this?
That's what I've tried though I haven't broken down the complete handshake via Wireshark yet.
Any Verizon support techs want to chime in?
@anonFios wrote:Any Verizon support techs want to chime in?
Good luck. At this point, I'm 100% certain Verizon doesn't even require its tech support to have a pulse in order to be hired. My roomba could do a better job 🙂
@Namronorman wrote:... I'm 100% certain Verizon doesn't even require its tech support to have a pulse in order to be hired. My roomba could do a better job ...
Maybe, but for sure they require candidates to ignore inane comments.
@armond_in_nj wrote:
Namronorman wrote:... I'm 100% certain Verizon doesn't even require its tech support to have a pulse in order to be hired. My roomba could do a better job ...
Maybe, but for sure they require candidates to ignore inane comments.
Thank you for understanding my frustration with the {word filter avoidance} service called FiOS. I appreciate your help! I've had over two dozen tickets opened since February due to various issues including improper installation from an installation tech. I feel that with the issues I've had thus far, I should be more than entitled to make a harmless comment and cancel my service sans ETF.
I have been a customer for over 5 years and this past year has been complete trash in regards to service. I've spent hours upon hours on hold, have had multiple techs come to my house, and have had techs flat out lie to me. Still waiting on a number of promised call backs as well.
A workaround is to get a VPN service and conigure your devices behind a VPN during the times where you need a troubled application. You can find some decent ones for some pretty decent prices out there. Use that until Verizon and Cogent (or some other backbone provider) sort out their differences. As a bonus, VPNs give you security while using Wi-Fi Hotspots or other public Internet connections.
Hi Smith, can you provide any more specifics about the VPN solution? I thought the VPN had to be on both ends of a connection...? Thanks. (My current config is a Roku box hard-wired to the FIOS router.)
The problem here is congestion.
Much of Netflix's traffic runs over Cogent, a backbone provider. Because of a business dispute between Cogent and Verizon, Verizon is letting the exchange points, like New York, Chicago, and San Jose run "Hot" during prime time hours, that is over 50% capacity. This means that traffic, like on the freeway, backs up and slows down.
Since this congestion is way upstream from your house, there really isn't a work around for it.
You can pay for a VPN or Proxy provider, they will receive your Netflix traffic and hopefully route it to you via a backbone that isn't Cogent (no guarantee that is the case), you also don't know how congested the VPN or proxy provider is likely to become.
One option that can help, but not solve the problem is to configure QOS ( Quality of Service ) at home, this will give your netflix traffic the highest priority, and prevent say your daughter's youtube usage to slow it down.
Of course the best solution would be for Verizon to end this dispute and add more capacity at the exchange points, this is most often how this problem is solved.
Any word when this will be fixed?
I using for now unlocator.com as my DNS provider. They are in beta phase, so it is free (for now).
However, Verizon better shape out quickly, because this is utter disregard for their customers!
here a link to that deal
My two queation now are
Will netflix go up ?
more then likley yes,
There not gonna eat the cost ... end useer all ways end up eating it but the only problem now is games and what not how will that effect hings , sense it is streaming like wow and SWtor ESO etc they all stream and use alot of band which from time to time ..
how will version deal with it ? sense this is what verizon wanted all a long .. 🙂
MAN i really realy wish comcast had not come to my house to day and try and sell me ... i did some looking after he left , what i found so far is not good ...
@toptek wrote:here a link to that deal
My two queation now are
Will netflix go up ?
more then likley yes,
There not gonna eat the cost ... end useer all ways end up eating it but the only problem now is games and what not how will that effect hings , sense it is streaming like wow and SWtor ESO etc they all stream and use alot of band which from time to time ..
how will version deal with it ? sense this is what verizon wanted all a long .. 🙂MAN i really realy wish comcast had not come to my house to day and try and sell me ... i did some looking after he left , what i found so far is not good ...
According to news reports the deal with Comcast saves Netflix money compared to what they would have been spending with Cogent instead.
I didn't really understand much of what else you wrote.
In theory If Fios direct connects to Netflix many people can down grade to a less expensive/ slower Internet plan and save money and have great streaming.
To watch a single stream of Netflix you don't need a 75/35 or even a 50/25 plan.
With an ISP that has low latency and and a uncongested peering points a 10 Mbps connection would be enough for a very good to excellent HD connection to Netflix.
When I was living in the Virgin Islands I seldom had any problems streaming on my 5 Mbps connection using a Roku.
Currently Verizon is up selling people to faster plans as the uniformed masses believe this will make their streaming better.
@CaptainSTX wrote:In theory If Fios direct connects to Netflix many people can down grade to a less expensive/ slower Internet plan and save money and have great streaming.
There's no reason not to do that now, regardless of whether Verizon and Netflix directly peer.
@CaptainSTX wrote:In theory If Fios direct connects to Netflix many people can down grade to a less expensive/ slower Internet plan and save money and have great streaming.
To watch a single stream of Netflix you don't need a 75/35 or even a 50/25 plan.
With an ISP that has low latency and and a uncongested peering points a 10 Mbps connection would be enough for a very good to excellent HD connection to Netflix.
When I was living in the Virgin Islands I seldom had any problems streaming on my 5 Mbps connection using a Roku.
Currently Verizon is up selling people to faster plans as the uniformed masses believe this will make their streaming better.
Higher speed (above about 5 mbps) were never needed.
I SAID what will this do to gaming ?
That so hard to understand ? ..
SIGH
IF this is true http://www.businessinsider.com.au/verizon-broadband-costs-could-go-up-2014-2
NETFLIX would be the start of a pricing jack up if the US GOV doesn't do some thing ...
"In theory If Fios direct connects to Netflix many people can down grade to a less expensive/ slower Internet plan and save money and have great streaming."
Netflix streams Super HD @ 7 Mbps, so the whole Verizon Quantum / Wireless N router sales pitch is superfluous.
Start a new topic or ask questions in the open forum.
