Network Speed

zballa
Newbie

I got my Fios installed today. When I go to verizon.com/speedtest for the router I got 944Mbps for download and 927Mbps upload, but for my laptop I got 417Mbps for download and 374Mbps upload. Since I am new to Fios I would like to know if this is normal. Previously I had Comcast and the speed from my laptop was between 77Mbps and 880Mbps.

Thank you

 

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Cang_Household
Community Leader
Community Leader

Speeds lower than 750/750 on a Gigabit connection is NOT normal.

Are you using TCP or UDP connection while testing the speeds from the computer?

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zballa0206
Newbie

I use my browser to go to fast.com to test the speed, but when I go to verizon.com/speedtest I get the same result, from the router it is 940Mbps download and 931Mbps upload, but from my device the download is 400Mbps and the upload is 341Mbps. Before I disconnected the Comcast line I did a test-run and it came back at 880Mbps. So, like I said I am new to FIOS and have no clue what to do next. The guy who installed FIOS said that he is done after he showed me the upload/download speed from the router.

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Cang_Household
Community Leader
Community Leader

A near-line-speed router speed test would indicate there is no issues upstream of the G3100 router. Could you show me the computer CPU utilization when you run the speed test?

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zballa0206
Newbie

I don't have that information, but the laptop was plugged in the FIOS router and nothing was running on the laptop other than the browser.

 

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Cang_Household
Community Leader
Community Leader

I would still need to see the CPU utilization in order to conclude whether the computer is overloaded while running a TCP-based speed test.

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zballa0206
Newbie

Here is a screenshot from the CPU utilization.Screenshot 2024-08-31 084625.png

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Cang_Household
Community Leader
Community Leader

I need to see the per-logical processor utilization when you are running the speed test.

The current view shows the total CPU utilization per process, which fails to inform whether an individual logical processor is overloaded or not.

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zballa0206
Newbie

That is the only thing I can find. Screenshot 2024-08-31 141524.png

I am pretty sure it is not the processor, because when I used the same laptop before I switched over to FIOS I had 880Mbps on Comcast.

Speed-Test-Using-Comcast-08-27-2024.png

โ€ƒ

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Cang_Household
Community Leader
Community Leader

I will ask this again: I need to see the per logical processor CPU utilization during the speed test.

If your network cards do not support multi-queuing, it is highly likely that one logical processor is overloaded and throttles the speed on your computer.

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zballa0206
Newbie

If that would be the case than I would have had issues with Comcast as well, but I did not. Thank you for your help.

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Cang_Household
Community Leader
Community Leader

To make this argument about that the computer performance has not changed, you would need to test both on a Fios connection and a Comcast connection at the same time. Otherwise, the tests are always laden with random variables. This is not a perfect world for anything.

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Platzerwasel
Newbie

Sounds like the โ€œMVPโ€ here is just trying to muddy the waters. I too am fairly new to Fios and I also see 900+ upstream of the router, and sub-500 to all my devices on WiFi. The same devices attain 900+ with a wired connection. Same at my gfโ€™s house. Something not right with Verizon routers. 

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