I upgraded my old ADSL modem to a new ADSL2+ modem. My new modem is still connecting using ADSL (G.dmt) instead of ADSL2+. Is there something I need to do to get the Verizon end of the connection to use ADSL2+?
Nope, if if could handle ADSL2+ it would have switched. Verizon likely hasn't changed to ADSL2+ in your area.
That's what I figured. I'll try tech support to see if there's any chance I can get switched to a newer DSLAM, but I'm guessing the answer will be "no". Thanks!
What speed do you currently have? unless you have 7.1-15, ADSL2+ isn't necessary.
I'm supposed to be on a 7.1-15 Mbps plan. I'm only getting 3.36 Mbps down, but my attenuation is low (23.5 dB) and SNR margin is high (29 dB) so I think I would get more speed from ADSL2+:
Downlink Parameters:
SNR Margin: 29.0 db
Line Attenuation: 23.5 db
Data Rate: 3360 kbps
Max Rate: 9472 kbps
POWER: 19.0 dbm
CRC: 0
That's definitely not the 7.1-15 sync speeds. You should go to DSLReports.com and look at the "Verizon Direct" forum. You have to create a log in, but you can post on there and deal directly with customer service. Looks like you have a "profile mismatch" since you're not syncing at the speed you're supposed to be.
Start a new topic or ask questions in the open forum.
