New Construction - low hanging wire and pole has to be moved

Brookmont
Newbie

We're demolishing an old house and building a new house in Mclean. There is a hanging wire over the driveway, poles has to be moved and  the new service has to be moved to underground. We're willing to pay for the conversion  from overhead to underground and moving the poles. What number do I have to call? I called VZ customer service so many times, but nobody could not help me. Does anybody know which division  we have to call and their phone number? Thanks

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kh_jenn
Moderator
Moderator

Hi Brookmont,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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