New Verizon Router with no Password Label

[anitab59]

I  received  a new router from Verizon yesterday (VMS4100ATV) , which had no password label.  Is there another way to get this information , or does the router need to be sent back to Verizon? 

[smith6612 · Accepted solution]

VMS4100ATV is a cable box, not a router. If you're not expecting a cable box, send that back to Verizon.

[anitab59]

Thanks so much for your response!  Initially, I thought I was receiving a cable box and a router, but instead received this box with 2 small set top boxes, so it had me confused.  I did discover it was not a router after I posted my question, and probably should have removed the question to save you the trouble of responding!  Again, I appreciate that you took the time to respond with some helpful information!  🙂 Thanks so much!