For 4... long... years... I have been listening to Verizon techs try to explain that the problems with my internet would not be as bad if I let the speed adjust down to what the line could handle. All winter, I get 3.0 with no problems. All summer, I lose connection constantly. I would insist that the same speed be made available in the summer as was there in the winter, and supposedly that was what was causing the connection to fail. THIS year, I figured fine, I'll deal with the 1.5 speed, because it's better than not having internet at all. Well, color me suprised that we are losing the connection MORE now than we did last year or the year before.
For the last week, it's been raining. We never have connection issues when it rains. Or when it's overcast. Today, it's still cool, but bright and sunny! I cannot keep a connection longer than 3-4 minutes without having to reset due to ping, and loss of server. Good thing the speed is dropped to stop that from happening!
Last year I was told Sorry! Can't fix it! You're welcome to cancel Verizon service! Unfortunately, a household member is a creature of habit and doesn't like switching to new companies, or I would already be gone. Hopefully, that can be amended shortly. In the meantime, I'll once again pay for service that I don't receive.
In case anyone wants to know what they can do to help: late last summer a tech named Jonathon switched tiers on the main box near my home. The service was AWFUL after that. 3 subsequent techs came after that, each with specific instructions to change it back to the tier it was on before, and not one of them could manage to actually perform that simple request. Maybe someone can manage to change it this year, as our problems we practically gone before that switch was made.
In the meantime, I just keep resetting to see if eventually the connection holds.