ONT installation
carbuff91
Enthusiast - Level 1

My contractor took the old style fios box off my house to do a renovation and left it sitting on the ground in the back yard. I'd like to get the new style ONT box installed on the side of the house. How do I go about getting this setup?

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kh_jenn
Moderator
Moderator

Hi carbuff91 ,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

 

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