ONT not turning On
dhruvarora2
Newbie

I have fios internet, ONT connected with PSU. 

I switched off my ONT for 2-5 mins yesterday and since then it is not able to turn on. 

Please help me. 

0 Likes
1 Reply
gs0b
Community Leader
Community Leader

You're talking to other customers here.  If you want help from Verizon you need to contact them.  Try chat or tweet @Verizonsupport.

That said, we users can suggest a few things.  Can you post some pictures of the lights on the ONT?  Have you tried power cycling it again?  Do you have a Verizon battery backup unit?

0 Likes