Hello, I've been on hold for 1:45, for a service install. Do you want our business? Or should I call Optimum? They answer the phone right away.
Doubtful cable answers right away even if they did not have short staffing from this virus.
if you feel it’s not worth your time or that this may be the service you will get, then go to the provider you prefer. Or wait on the line.
Are you able to place an order online? Verizon prefers that over phone orders. Any questions we could maybe answer as a community?