Online Gaming Help
bigtmonee
Enthusiast - Level 2

My FiOS internet connection is blazing fast.  It's connected at 54 mbps and downloads at like 2mbps.  I never have problems with it loading slow.

Now, I just started trying to play this game online and it lags during the game.  I don't understand it.  I've never had a problem with lag even with slower connections.  Now I have the fastest of fast and it lags.

Has anyone experienced the same problem with online games?  Is there anything I can do to make it faster?  Like I said, it only lags when I play the game.  It downloads and surfs the internet at super fast speeds.

Thanks!

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EVO_Unlimited
Contributor - Level 2

I would be more than happy to help you out with this issue. First I need a bit more information from you.

Most importantly, what game is it you are playing?

Also, what hardware are you using, meaning like graphics card, RAM, processor speed, etc.  It might not be your internet causing the lag.

Secondly, how are you connecting to your router, you said you're going at 54 mbps so I'm gonig to assume you're using a wireless connection. Correct me if I'm wrong.

There are many things that could be causing this, so before you get back to me, if you are using wireless, direct connect to your router using the cat5 cable, and try the game again, if the lag has gone away, that at least narrows down some of the things that are causing your troubles. Most likely, it's router issue or related, and can easily be cleared up.

Also, what operating system are you running? If you're running windows Vista, go into Start --> Run and type services.msc   hit enter.

When this comes up, look for a service called Superfetch, right click --> properties, and then stop the service, and select disable, hit apply, and restart the pc.  If you're running vista this will help tremendously during gameplay.

So, in short, please provide me with the following information:

1. Operating System

2. Game you're playing

3. How you're connecting to the router

4. Your computers hardware

Once I have this info, I can help narrow it down to a limited list of possible problems.

Thanks!

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bigtmonee
Enthusiast - Level 2

Ok, I am using windows xp.  I am trying to play starcraft brood war.  I am connecting to the router wirelessly.  And my hardware includes: AMD Athlon processor 2650e, 1.61 ghz, 896mb ram, NVIDIA GeForce 6150SE nForce 430.  It's a cheap emachines computer, but it should be more than fast enough to play starcraft (a 10+ year old game).

Thanks for your help!

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Techman28
Master - Level 1

ok see if you can open the ports for Blizzard I believe that game requires it and the actiontec may have them built in to the router already just not active

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CharlesH
Specialist - Level 1

EDIT: Didnt read through the who thread - aka bad post by me....

Message Edited by CharlesH on 06-19-2009 02:13 PM
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EVO_Unlimited
Contributor - Level 2

@CharlesH wrote:
Are you even able to start up the game?

LOL  It states in his first post that he lags in game. So yes, he can get the game started up, he just has to play with lag. Are you sure you want to take a crack at a techy question?

bigtmonee

First and foremost, try playing the game directly connected to the router via Cat5 (ethernet) cable. If you lag connected this way, then it's obviously a different problem. If you don't, that helps narrow it down to some options. The problem with wireless and FiOS is that FiOS is blazing fast, but not wirelessly. The router only broadcasts a max connection of 54 mbps wirelessly, and hard wired it only puts out 100 mbps. Very limited, and sucks for FiOS, they need better equipment. I have a Killer K1 nic card, and had to purchase my own router because the FiOS router was so limited. So, you should have no lag wile directly connected to the router, if you still lag. Then there's a router problem, most likely your ports.

After you try the game while being directly connected to the router via Cat5 cable, whatever your results, go and open up your ports for the game.

Directions: 

- Go to http://www.blizzard.com and find what ports you need to be opening/forwarding for the game. Blizzard is weird with their games and routers. They always require ports to be opened and forwarded.

- After you get the ports list, go log into your router - best way is to go to http://www.whatismyip.com/ and copy paste your ip into your browser and hit enter. This should bring up a login screen. Log in to your router, and go to port forwarding.

- Enter in all the ports from the list for the game, and hit apply.

Try the game again, wirelessly, and see if the lag is resolved.

Let me know how this works for you, and then we can go from there. Also, auto update windows. This has solved a lot of problems I have seen over the years.

So, keep me posted. I'll keep an eye on this thread for your response.

Message Edited by EVO_Unlimited on 06-19-2009 02:20 PM
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Tektronic
Enthusiast - Level 3

dont go to www.portforwarding.com

Message Edited by Tektronic on 06-19-2009 11:34 AM
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EVO_Unlimited
Contributor - Level 2

@Tektronic wrote:

www.portforwarding.com

For router emulators on what to do and where to do it


That site is garbage. It just shows a bunch of related links and advertisments. It doesn't even point you in the right direction. Pain in the butt to find what you're actually looking for. Especially for someone who might not really be sure what they're doing. You'd be better off going to google.com and searching for "port forwarding for YOUR ROUTER MODEL HERE"
Message Edited by EVO_Unlimited on 06-19-2009 02:32 PM
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Tektronic
Enthusiast - Level 3
EVO_Unlimited
Contributor - Level 2

@Tektronic wrote:
my bad http://portforward.com/

HAHA much better. Thanks for fixing it. That other site would have confused that guy to peices. lol

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Tektronic
Enthusiast - Level 3

@EVO_Unlimited wrote:

@Tektronic wrote:
my bad http://portforward.com/

HAHA much better. Thanks for fixing it. That other site would have confused that guy to peices. lol


lol yea sorry bout that guy. I always get the name wrong !
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bigtmonee
Enthusiast - Level 2

Yeah, the wireless connection seems really slow, but I do have another router bridged to it which I WANT to use because it connects at 100mbps instead.  The only problem with that is I cant get to that routers settings to open the ports that I need to because whenever I enter my IP address it goes to the verizon router, not my netgear one.  So can you tell me how I can get to my netgear router's settings, so I can open the ports and just use that one since its faster?  Or is there something else I should do and just keep using the verizon router (which is connecting at 24mbps right now)?

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EVO_Unlimited
Contributor - Level 2

Your netgear router should work with teh FiOS service just fine. Try using just that router in place of the FiOS one. Netgear makes very nice and widly compatable routers.

So try using your netgear router in  place of the FiOS one, doing this will let you log into it for one, and it might resolve your lag issue as well. Gaming on limited wireless is always going to be laggy. By limited I mean the generic 54 mbps connection speed, so unless you upgrade your gear, you will get some lag going wireless.

Let me know how you make out switching out your routers.

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bigtmonee
Enthusiast - Level 2
Ok, I'm connected through my netgear router at 104 mbps.  But I still can't get to the router's settings to open the ports.  Everytime I enter my IP address it just goes to the verizon's router's settings.  Do I have to enter a different IP address or something?
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EVO_Unlimited
Contributor - Level 2

Try your game. if you're connected at that speed, you should be fine with lag.

By entering your IP it should take you to the router you're hooked up to.

Try resetting your ONT and battery backup unit. Then go to whatsmyip.com and get your IP, and try again. But if the router switching around fixes your lag, there wouldn't really be a need to open/forward the ports. Try your game first.

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bigtmonee
Enthusiast - Level 2
Well i figured out why i was lagging.  I had to stop the wireless zero configuration (again).  I also switched to my netgear router because it is a way faster connection.  But everytime I enter my IP address the verizon router still comes up.  And I need to be able to open the ports because I can't make games if i dont.  So is there something I'm doing wrong?  Why can't i access my netgear's settings?
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Tektronic
Enthusiast - Level 3
you need to change your routers default gateway to 192.168.0.1 or 192.168.3.1 or whatever else for 192.168.x.x  just cant be the same
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dslr595148
Community Leader
Community Leader

@bigtmonee wrote:
But everytime I enter my IP address the verizon router still comes up.  And I need to be able to open the ports because I can't make games if i dont.  So is there something I'm doing wrong?  Why can't i access my netgear's settings?


And besides what Tektronic said.

The company that makes the router is really confusing people.

As to why, they are doing that..

I suspect: To make it more convenient?

**

Anyways...

-> Use the LAN IP of the router to connect to it.

In most cases this called the default gateway.

For example if you are on Windows XP....

Go to Start -> Run.

Type in cmd and press enter.

In the new window, called the command prompt, type in ipconfig /all and press enter.

^^^
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Tektronic
Enthusiast - Level 3
sorry couldnt figure out how to edit*** but i forgot that since u cant acess the router it would be impossible for you to change default so do this. Unplug/turn off ur actiontek and be connected to the netgear then login and change the values
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bigtmonee
Enthusiast - Level 2

Ok, so I was connected through my netgear router.  I used the default gateway and it led me to the netgear's settings (finally).  It asked me if I wanted to upgrade the firmware, I clicked yes.  Then my internet went down and now connecting to my netgear router isnt even an option.  Its not even showing up.  What did i do now??!!

EDIT:  Okay, just unplugged it and plugged it back in, now its working.

Message Edited by bigtmonee on 06-20-2009 04:42 PM
EDIT:  I just tried to upgrade the firmware again and the same thing happened; I lost internet connection.  Do you have to be on a LAN to upgrade the firmware or something?  Do I need to upgrade it?
Message Edited by bigtmonee on 06-20-2009 04:48 PM
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Tektronic
Enthusiast - Level 3
to be honest iv never upgraded my firmware. most time people do firmware upgrades they do custom firmwares butit sounds like u just need to trial and error it but ur super close !
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