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Hi, I'm looking for contact information to send a property damage claim as a result of Verizon construction, underground boring to install new fiber optic lines. FIOS lines were run through my sewer connection completely collapsing my line. Is there an email or something instead of waiting on hold through the 800 number?
Hi Herbooze76,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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