Refused service on block with fios

nyrenegade0130
Enthusiast - Level 1

Hi, 

I am in a new construction process and tried to put in a ticket to have access to my new construction home. I was told by engineering that service was refused with no plans. 

I have checked the FCC website to my block and my neighbors all have Fios access. 

Why is Verizon refusing to service my one home on this block?

Thank you in advance for the help. 

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3 Replies
spooom
Contributor - Level 1

Is your address in their system? Do you currently have a postal address at the location? Have you tried asking for an address verification? It possible the only problem is the address isn't in their system. 

nyrenegade0130
Enthusiast - Level 1

Thank you for the guidance. How do I add myself to the address system?

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spooom
Contributor - Level 1

If you don't currently have a postal address, I'd start by asking Verizon for an address verification. 

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