Router 7500

[tallupkid]

For seemingly unexplained reasons my DSL is (often several times a day regardless of the weather) interrupted and sometimes we wait for it to come back but mostly we reset the router by switching the power off & back on in a minute or so.

Thank you!

Ed 

[Jay_Doc]

Ed,

You'll want to post some additional information. From what I've read on these forums, the system log and transceiver statistics are helpful in diagnosing your problem.

To get them...

• Open a browser and type in 192.168.1.1 (address bar) to access your Verizon Gateway.
• On the right side select System Monitoring
• On the left side select Advanced Status - you'll need to acknowledge that you want to proceed.
• Here you can find the System Logging and Transceiver Statistics - it is recommended to post the log to a website like "pastebin" and then link, to keep your post clean.

I'm not a tech but saw your post and thought I could help speed the answering process up for you.

[Tankalicious]

I had the problem you are describing. Ask Verizon to check for static in the line. Once the tech came to the house and switched our connection to a new line pair, the problem was permanently corrected.