Self Installation Failure Twice/On Hold for 30 minutes
StillOnHold_30

I've been trying to reach the Fios division of the Verizon technical team to help resolve why my WiFi will not connect after moving and keeping the same router.  The self-instillation was unsuccessful and I followed the red globe quick fix solution already.  The online chat was not helpful, it only gave me the number to call.  I was transfered to the Wireless division first, and then transfered to nothing.  After calling back, I have been on hold with Fios for 30 minutes.  Is there a function to leave my number so they can call me back? I just want a simple fix or help on the instillation. 

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StillOnHold_30

Up to an hour now^^

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StillOnHold_30

After an hour, I was disconnected.

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