Recently, I have been getting extremely slow speeds for Upload. I am signed up for 25/25 but I for Upload, I never get close to that. Typically, ookla and speedofme will come back under 5MB for upload. I'm testing on a wired connection. What can I tell Verizon to get them to fix this?
Test first to speedtest.Verizon,net
That is a speed test server on their network.
If you don't get proper upload speeds, then use that data to contact support.