It started being slow a couple days ago. I was wondering whether it was on my end or Verizon's.
I ran a Tracert to Verizon.net and pasted the results into a document, if that's needed.
Any ideas? Thanks in advance.
my connection has also gotten slow, netflix/youtube has to constantly buffer whenever i do anything now. ever since that storm started a couple days ago.
I've also been seeing slowdowns for the 2 days (Bergen County).
Yesterday morning it was fine:
2011-08-20 08:05:04 (3.50 MB/s) - `/dev/null' saved [10485760/10485760]
During the day it was awful
2011-08-20 15:05:27 (387 KB/s) - `/dev/null' saved [10485760/10485760]
Overnight it got better
2011-08-21 02:50:04 (3.52 MB/s) - `/dev/null' saved [10485760/10485760]
This morning (starting 10am) it went bad again
2011-08-21 15:50:54 (194 KB/s) - `/dev/null' saved [10485760/10485760]
Currently 2011-08-21 18:51:10 (149 KB/s) - `/dev/null' saved [10485760/10485760] That's slower than DSL!
@sweh wrote:Currently 2011-08-21 18:51:10 (149 KB/s) - `/dev/null' saved [10485760/10485760] That's slower than DSL!
My DSL won't even go that fast! ๐ฎ
I changed DNS servers on our router to Google's and it is much faster, 8.8.8.8 and 8.8.4.4.
I run my own DNS servers. The speed tests I posted were downloading large files, so DNS isn't relevant.
It looks like the problem may be on the Verizon backbone.
I stuck a 10Mbyte file on my server in Fremont, CA
Attempting to download it via wget:
2% [ ] 260,369 27.5K/s eta 6m 20s
Let's give up on that. Heh, let's try via IPv6
100%[======================================>] 10,485,760 2.99M/s in 4.0s
I am also experiencing slow downloads here in Jersey City NJ. There are now many reports in DSLReports on this issue and is apparently not being acknowledged by Verizon tech support. Hopefully we can get some traction here.
I'm also getting slow speeds and a traceroute to www.google.com or other sites show drops starting at what appears to be a newark router on the FiOS network.
What the hell is Verizon doing about this? They should be troubleshooting this and fixing it rather than trying to say there's no issue. I've rebooted all my routers and downstream network devices from the ONT and I still have the issue. Nothing has changed otherwise config wise on my side.
Has anyone called and complained to Verizon?
The issue is within the Verizon network as several customers I talked to are dropping packets causing the slow downs. Tech support is barely reachable and is blaming the weather with a resolution time of 02:45pm, August 22, 2011 for this problem.
Same problem here in Union, N.J. !!!!!!!!!!!!!!!!!!
Yes same problem here in jersey city, NJ. Last night it was so slow that even forums weren't loading, now in the morning its a bit better but didn't test if it was fixed. Buffering on many websites freezes the video every 2 seconds, websites don't even usually load unless i keep refreshing.
Same problem in Cedar Grove (Essex County).
At least I hope this is a Verizon problem and not a computer problem.
This weekend wa a mess.
I've had connection. But pages would only intermittently load.
I thought maybe I had a virus on my laptop.
So I ran program after program after program with nary a virus. I couldn't update malwarebytes to the newest verion(out of date by 8 days) because it would not download.
I tried updating my Firefox...but I couldn't download the new version.
So I HOPE HOPE HOPE it's not on my end. Will check when I get home tonight.
i also have the same problem here in bergen county, nj hope this gets fixed soon, i get less than half the speed than i had a few days ago, whats going on?
I'm back to normal here in Jersey City NJ. I guess they fixed that issue in Newark. Thanks for keeping us posted.
@ebanzuela wrote:Thanks for keeping us posted.
My situtation didn't improve much last night. Internet was a bit faster(if you can call it that), but still problematic. Andnow the TV was having numerous problems. Box was slow in response and would sometimes freeze. On Deman was ppor with poor picture quality. And suddenly the programming information all disappeared. It say "Please wait" on the guide for each channel and program. Nothing would happen.
So I called support last night and waited on hold for about 30 minutes for a rep. Someone came on. He said NNJ was experiencing some problems but did not elaborate. Proceeded to have me reset this, unplug that, etc, etc, etc. He couldn't connect to my router after numerous tries. He decided that was my problem and ordered a new router be shipped to me for tomorrow.
So......is that my problem? Maybe. I hope this does the trick.
We'll see.
I don't think it's your problem at all. Same thing is happening to me in Montclair, NJ. A new router is on its way but I HIGHLY doubt that is the problem. I ran perfectly fine for 6 months since I got FiOS and now it just won't run right at all, especially during peak hours. Traceroutes were slow with various time outs and online gaming is downright awful. I know it's not a terribly accurate test, but when I play Call of Duty with my friend who lives 5 mins away with comcast, we always had the same connection to whoever was hosting (4 bars) It ran fine. Now, I ALWAYS have a 3 bar connection while everyone else in the room, including my friend, has a 4 bar connection. Needless to say it's a frustrating thing, espcially when it worked so well before. My 25/25 service was churning out 1 mb/s down and 9 mb/s up at one point. Totally unacceptable.
My ping times at peak hours used to ALWAYS be <20, now I'm lucky if I get <60. I am also DMZ hosting my Xbox so no firewalls are having an effect. I reboot the ONT, router, factory reset router....you name it. I have no doubt it is an issue of Verizon's end. Of course, I'll get the new router and will have the same problems.
I was gaming on Comcast for YEARS before I moved and yes, I know cable slows during peak hours, but I NEVER had this problem. If this issue isn't resovled by the end of this week, bye bye FiOS. Not putting up with this at all.
I really hope there's a solution besides just waiting for Verizon to realize there is a problem with their network.
Yesterday, it wasn't terrible, but today it's back to being terrible.
I guess we'll just keep the thread bumped with complaints until Verizon responds.
Update for Tuesday night.
Internet was wishy-washy but mostly sucked.
But my program guide was working again on my TV.
I am expecting the new router today. We'll see what happens. I'll tryo to report back tomorrow.
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