Slow internet when connected by ethernet to a Verizon router
Graybird
Enthusiast - Level 1

I’ve got a new Verizon Fios connection and have an HP workstation connected to it. Internet speeds are great when the computer is connected directly to the ONT with a Cat-6a ethernet cable, but seriously bog down when I use a Verizon router and have a computer connected through one of its ethernet ports. Browser pages are slow to load or fail to load, mail doesn’t complete downloading, uploads don’t work, etc. Occasionally I get “you are not connected to the internet” in a browser window.


Interestingly, Verizon doesn’t detect any problems and independent IP speed tests show healthy transmission rates of 600 - 900 Mbps (though upload tests often fail). Wifi also appears to work fine.


The bottleneck probably isn’t due to just the router or an ethernet cable because I get the same poor performance after swapping the Verizon router for a Linksys router or using a different Cat-6a cable to connect computer and router. (Additionally, I’ve reset router and ONT and rebooted the computer, but to no avail.)


I need the router to maintain separate wifi connections but have to solve the bottleneck when connected through one of the router’s ethernet ports. Recommendations are greatly appreciated!

Labels (1)
0 Likes
Reply
1 Solution
Cang_Household
Community Leader
Community Leader
1 Reply
Cang_Household
Community Leader
Community Leader