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No one reads these, do they?
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If you have an Actiontech gateway (this is the model I have). Type 192.168.1.1. Into your browser. You will be prompted for a user name and password.
Password= password/ Admin= admin. Look for status, select wan settings. Copy and paste them back here. The statics will show line quality, errors, and what speed your provisioned for. After you posted transceiver statics members can give you a general idea of the quality of your line and some suggestions for a solution. You could also run a traceroute.
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Connection Type:
DSL/PPPoE
1.8 Mbps Downstream
0.4 Mbps Upstream
I have a tech background, but not sure exactly what you want to see from this current modem. It is new, just setup, only thing I did was input my verizon login and put my PS3 in the DMZ. I've not changed any settings in any of the modems except, portforwarding and this was because I had trouble getting the PS3 to work in the DMZ. ( on both the Westell & the most recent Actiontec ). The speed fluctuations are within the raw speed shown on the 192.168.1.1 screen, not within the network. Individual speed tests can be done on any of the boxes here that reflects about .3 mb lower than the Raw number, which is acceptable and to be expected. (Ie; 1.8MB Download gets us just under 1.5 when testing on a wireless laptop,via dslreports.com or Verizon's speedtest)
Will copy ,paste what you'd like to see, after clarification. And BTW, thanks for taking a minute to answer or even talk to me. 🙂
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Release Date: Nov 14 2013
Platform: D-Link DSL-2750B Board
Tag: Ntag-5_4_12_1_44_2_1
Compilation Flags: LIC=/home/bat/bat/dlink_bcm96328_5_4_12_1/20131114_1249/conf/jpkg_bcm9636x_dlink.lic DIST=DLINK_DSL2750B CONFIG_RG_PROD_IMG=y
System Up Time: 13 hours, 53 minutes
Load Average (1 / 5 / 15 mins.): 0.00 / 0.01 / 0.00
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Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that your non-bogan public IP Address will show up. It might shown up as the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Either remove that line or show only the first two octets. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
For example this what I saw when I was using Verizon
news.giganews.com
traceroute to 71.242.*.* (71.242.*.*), 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 13 ms 13 ms 13 ms
2 ash-bb1-link.telia.net (213.248.70.241) 39 ms 7 ms 7 ms
3 TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 4 ms 4 ms GigabitEthernet2-0-0.GW8.IAD8.ALTER.NET (63.65.76.189) 4 ms
4 so-7-1-0-0.PHIL-CORE-RTR1.verizon-gni.net (130.81.20.137) 6 ms 6 ms 6 ms
5 P3-0-0.PHIL-DSL-RTR11.verizon-gni.net (130.81.13.170) 6 ms 6 ms 6 ms
6 static-71-242-*-*.phlapa.east.verizon.net (71.242.*.*) 32 ms 32 ms 33 ms
Step two: Can you provide the Transceiver Statistics from your modem?
#3 If you don't know how to get that info:
a) What is the brand and model of your modem that is not Verizon's D-link DSL 2750B modem?
b) If you have a RJ-45 WAN port router connected to it: What is the brand and model of the RJ-45 WAN port router?
#4 If you have a RJ-45 WAN port router connected to the modem, even if you know how to get the Transceiver Statistics from the modem: What is the brand and model of the RJ-45 WAN port router?
[EDIT] Also Wireless throughout is not guaranteed so seeing varied speeds and performance is all dependent on the wireless environment you're in. 2.4Ghz (what most wireless devices use primarily) is a very crowded chunk of spectrum that has range over 5Ghz wireless, but is shared by everything from microwaves to other home networks.
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Modem is not Verizon's getting help with the setup.....ETC. Can be difficult.
If you look in the advance settings, you can still access the "system log" Which will show if and when your modems retraining to a lower speed or loosing sync. There is also a traceroute feature and a ping test.
If your syncing at 1.8 Mbps from verizon your speed test should be around 1.2-1.4 Mbps (wired). The 1.8 is the over head. For example if you have a 3 Mbps line your modem will show 3.4. The speed test results will usually be 2.6 to 2.9, and .75 for the upload. This was my experience with the D-Link. Obviously results can be different from mine. Good luck. Hopefully you will get your speed back..