This is a FIOS and TV question but really a router question
CharlesE1
Enthusiast - Level 2

In 2015 we built a new house with CAT6 and Coax to most rooms. I was grandfathered in to the "free" router from my old house and they swapped out my old Actiontec MI424WR with the Rev I. I was paying for 25/25, then got bumped up to 75/75 and my recent bill says 100/100. On the hardwired computer I'm getting about 110. The equipment was installed into a panel by Verizon and I'm 99% sure they used a new ONT - the old one was left at the house, but it is a white square box that fits nicely into the bottom left of the Legrand OnQ 28 inch box. The Actiontec is sitting on top of the box. Everything is connected to a UPS and a whole house generator.

The house is pretty large and the router is in the basement, so I have an Ubiquiti UAP-LR on the ceiling of my main level that seems to work OK even though that is EOL and will be replaced at some point for the current model (unless somebody has a better idea - hopefully something that hangs from the ceiling as the outlet is there).

For TV hardware, I'm using TIVO (also an older Roamio Plus - so cablecard and no set top boxes from Verizon) and a handful of TIVO Minis - so I need MoCA and everything is working well (mostly - a couple of channels are erratic and break up periodically, but that is most likely a Verizon and not an equipment issue).

why am I posting? I'd kind of like faster internet but my current setup is working fine and I'm curious if I can get gigabit speeds with the current equipment (I also don't really want to rent equipment). From what I hear, the ancient Actiontec (Rev I) should work - but will it? It took me awhile to get everything set up and I'm not looking forward to starting over.

Thoughts?

 

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dexman
Community Leader
Community Leader

For gigabit service, an Alcatel-Lucent (Nokia) 211 ONT would be needed. (Verizon stocks a larger version of the ONT for times when a user has three+ POTS lines, but that isn't commonly seen in residential settings). So unless Verizon installed a white 211 in the new house, THE ONT would need to be replaced.

The 424 has been EoL for a while now. It no longer receives security updates from Verizon and Actiontec and should be removed.

A Verizon router would be needed if STBs are utilized for FiOS television service. The boxes would need to connect to the Internet to be able to update program guides and a few other tasks.

If the decision was made to go with a Verizon router (such as the current 3100), those can be purchased from Verizon directly or from online vendors.

Verizon recently ran a promotion where users who upgraded to gigabit service could rent a 3100 and a 3200 extender free of charge. I took advantage of the offer as I was renting a 3100. I have three 3200s. Two are owned outright and the third is rented. The rental charges for the router and extender have been dropped.

If possible, could a picture of the current ONT be posted so we can see what Verizon installed in the new house? Note that submitted pictures are vetted by Moderators before they appear, so you'll see a blank box after posting. 🙂

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16 Replies
MeNameJerry
Newbie

I'm curious...is your Roamio cablecard an M-card? Or is it a singlestream?

Thanks,

Jerry

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CharlesE1
Enthusiast - Level 2

I hate posters that show up, ask a question and are never heard of again, but both COVID stuff and Ukraine got in the way.

Yes, the Cablecard is an M-Card.

It sounds like the new routers will also create a MoCA system like the old Actiontec, so I guess I'll talk to Verizon.

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dexman
Community Leader
Community Leader

For gigabit service, an Alcatel-Lucent (Nokia) 211 ONT would be needed. (Verizon stocks a larger version of the ONT for times when a user has three+ POTS lines, but that isn't commonly seen in residential settings). So unless Verizon installed a white 211 in the new house, THE ONT would need to be replaced.

The 424 has been EoL for a while now. It no longer receives security updates from Verizon and Actiontec and should be removed.

A Verizon router would be needed if STBs are utilized for FiOS television service. The boxes would need to connect to the Internet to be able to update program guides and a few other tasks.

If the decision was made to go with a Verizon router (such as the current 3100), those can be purchased from Verizon directly or from online vendors.

Verizon recently ran a promotion where users who upgraded to gigabit service could rent a 3100 and a 3200 extender free of charge. I took advantage of the offer as I was renting a 3100. I have three 3200s. Two are owned outright and the third is rented. The rental charges for the router and extender have been dropped.

If possible, could a picture of the current ONT be posted so we can see what Verizon installed in the new house? Note that submitted pictures are vetted by Moderators before they appear, so you'll see a blank box after posting. 🙂

CharlesE1
Enthusiast - Level 2

Sorry. I just realized that I never posted a photo of the ONT. Any additional thoughts?

image

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Cang_Household
Community Leader
Community Leader

It looks you posted the image of everything else but the ONT. ONT is a black/white box with green and/or red lights on it.

CharlesE1
Enthusiast - Level 2

Isn't the ONT that white box at the bottom left? That's the only Verizon box inside the house (aside from the modem/router) - or is the ONT that Verizon box outside the house?

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Capricorn1
Community Leader
Community Leader

In your picture, I think the device in the lower left is the Battery Back-up Unit (BBU) and the power brick that charges the BBU and supplies the other power. The ONT is probably in the box outside. Some ONTs are on the inside. My ONT has always been on the outside. I'll attach some pictures, but my ONT is one of the oldest models still in use, and there have been several models after that. One of the ways to tell where the ONT is located is to trace where the fiber line comes into (or close to) the residence. In my case, it comes out of the ground (in a bright orange conduit) and goes directly into the service side of the ONT. 


imageimage

I have a much older BBU and power supply inside my house just on the other side of the wall (in my basement). I actually don't use the BBU any longer since that only backs up the POTS (telephone) connection and I don't have wireline telephone service any more. Instead, I use an off-the-shelf UPS to keep the power going to my ONT (and a few other network things) during a power failure. Below is a picture of the BBU when it was still in service:


image

CharlesE1
Enthusiast - Level 2

Got it. Does the outside of the box help? It was installed (new construction) in April 2015. It is starting to rain so I didn't want to fiddle around with trying to open the box.

imageimage

I have the whole thing (along with the router/modem and my NAS on a  UPS.

Capricorn1
Community Leader
Community Leader

Yep, that is probably where the actual ONT is housed. You can open the customer access side if you want. (I have opened both the customer access and trade access sides, respectively, in the pictures that I posted earlier. My ONT is mounted to the siding on my house, just above the block. Yours looks like it is mounted on a short post or something. I wish they had done that on mine rather than screw into the siding.

CharlesE1
Enthusiast - Level 2

They screwed mine into the brick about 6 inches from the ground and it isn't even close to level.

It is also a pain to open, but with a hammer and a crowbar....

image

Not my best photography skillz

Now to glue the cabinet back together with some duct tape. Think they'll notice?

Really? You need a nut driver to get into the box and a philips head to go where??? And then those two snappy things....

Yes, I opened and closed it without breaking anything.

OK, so doing a bit of research, it looks like this is gigabit capable - but - it doesn't look like I have ethernet going there and I'm not going to run ethernet between the ONT and where the router is - unless there is a workaround.

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dexman
Community Leader
Community Leader

The pictures will appear once approved by a moderator.

Verizon used to routinely mount ONT enclosures to the outside of buildings. Since then, ONTs are now installed inside whenever possible.

A workaround to running Ethernet cable would be to purchase converters.... Ethernet on the ends and coaxial cable in the middle.

CharlesE1
Enthusiast - Level 2

It is a 1-211M-L ONT. I should have looked when I had it open if there was ethernet there.

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dexman
Community Leader
Community Leader

I did a quick scan of the entire topic to see if there is any mention of the house having a basement...but didn't spot it.

If the ONT can be moved inside, install a pair of converters and have Verizon move the Internet to the Ethernet jack.

CharlesE1
Enthusiast - Level 2

Yes, but fully finished and there is a family room, office and bathroom before you get to the (mostly finished) 30x25 utility room, so I can't string wire.

I'll have to look if there is anything other than the coax coming out of the wall by the router

dexman
Community Leader
Community Leader

That would be the enclosure. The physical ONT is inside.

  • I'm not used to seeing an ONT sitting on the outside ground.
dexman
Community Leader
Community Leader

Once the picture is approved, we'll have a look. 🙂