I am trying to change my internet package to a higher speed. I would also like to apply the teacher discount. I go through the verification process which works. I am able to select the package I want and it shows the correct price with the discount applied. When I get to the last page to change my plan it always reverts back to my current plan. I am unable to change the plan. I tried calling but they are unable to apply the teacher discount. Has anyone had a similar issue and how do you resolve it.
Hi VS193,
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