Believe me or not. Yesterday I called customer service four different times. Waited for almost 1 hour per each call. No one picked my call. When I tried to chat on-line, it was all robo messages. I also tried call back option. Nothing worked so far.
I signed up for new service. Service was not yet activated. However billing started. I guess they give dam chit to the residential customer issues.
How to speak to human being instead of automated robo messages?
Since calling and chatting did not work to well, these are your other options:
#1 Tweet them @VerizonSupport
#2 or use Verizon Direct at DSLR
Start a new topic or ask questions in the open forum.
