Every time I try to log into my Fios account, I get an orange box saying "We are unable to process your request". It's not the browser as I'm having the same issue when I try to log across multiple devices. I'm currently out of the country so I'm not able to call the support line and that's why I'm asking here.
Kindly look into this as fast as possible and help me with the login since my billing date is approaching fast. Here's the email connected to my account if you need to contact me: [email address removed per the Verizon Terms of Service]
Hi @ssr9055
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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