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When I renegotiated my Fios contract last month, the company insisted on sending me a new updated Quantum router -- which turns out to be incompatible with my smart scale (frequency setting 802.11b, which worked just fine with my old router). Surprise!
Is it possible to request a return to a downgraded router model? Do they do that?
Solved! Go to Correct Answer
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It does state b/g/n setup with smartphone at the web link above.
so it’s not your router
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@Kate0999 wrote:When I renegotiated my Fios contract last month, the company insisted on sending me a new updated Quantum router -- which turns out to be incompatible with my smart scale (frequency setting 802.11b, which worked just fine with my old router). Surprise!
Is it possible to request a return to a downgraded router model? Do they do that?
It is not the router. It’s your device not set up as a new connection.
devices are normally backwards compatible. b/g/n/ac the Fitbit must be setup as when it was first connected. I don’t use the watch and my wife uses the Apple Watch 3 and it just finds the network and connects. Just like your device should do.
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It should read I don’t use the scale but my wife uses an ........
sorry for the typo
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It does state b/g/n setup with smartphone at the web link above.
so it’s not your router
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I have the same problem connecting the original Aria scale - not the Aria 2
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