Recently I had a problem with my internet, which was resolved by a helpful customer support representative. Is there any survey/review I can fill out to help him out in return?
I am glad to hear about the positive feed back you want to leave. We can get that information back to their supervisor. I have copied your post to our private support board. You will find the link to it either in an email sent to your email account that you signed up for the forums with, or by clicking on your name here in the forums and scrolling down to your cases. Inside of that new message thread we will provide the means of getting that information back to us. Thank you so much for taking the time to provide the feedback.
We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.