Verizon Fios bad customer service
Celticsurfer9
Enthusiast - Level 1

I canceled my non Fios internet weeks ago and I’m still being billed. When I looked into why I was being charged because they didn’t cancel the land line that they said came with the non Fios internet. I want to file complaint and have my account deleted from Verizon Fios. I’ve never been so disappointed in a company that I have paid for years to have. Really bad customer services 

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Re: Verizon fios bad customer service
kh-taylarie
Khoros Partner
Khoros Partner

Hi Celticsurfer9,

Your issue has been escalated to a Verizon agent. Please check
your Private Messenger Inbox for a message from a Verizon Support agent. You can find
your Inbox by clicking on the envelope icon next to your avatar at the top right corner of
this page. Response times may vary. Please continue to check your Inbox for a reply
from a Verizon agent. Please direct all correspondence concerning your issue to the
agents who will be assisting you privately.

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