When I open the MyFios app, I cannot access Internet > Home Network Protection. It shows as " Deactivating...Please check back later" since 10/26/23. I've done a bit or research on VZ community, several folks have received similar messages.
I've tried the following but of no avail:
1) Factory reset of router.
2) Uninstalling and re-installing the MyFios App.
3) The disable/enable HNP under "Accounts & Settings" -> "Security Settings" does not appear in my app as others have suggested.
Is there any way to enable/disable HNP outside of the MyFios App from the back end?
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