For about six weeks now I have been experiencing a troubling intermittent loss of Internet service. It's like on, off, on, off, on, off, etc. It changes minute to minute. I click on a link and get a message saying the web site can't be reached, try reloading.
Then I'll click on the link and Internet is back. Three or four minutes later its on again, then off again, etc.
I'm on my third or fourth modem/wireless router, the last one being installed by a Verizon tech. When the problem continued they sent another tech who replaced my ONT. Still the problem persists.
This loss of Internet occurs when using my hard wired desktop and wireless laptops used by me and others in the house.
Don't know what to do next except maybe go back to Cablevision.
We're talking northern Westchester County, N.Y.
I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
Start a new topic or ask questions in the open forum.
