Where can I find "upload proof of address" page?
Enthusiast - Level 1

I signed up Fios TV & Internet. I kept getting emails to upload the proof of residency.

I have been trying to find the webpage to upload the document.

Where can I find it?

3 Replies
Enthusiast - Level 1

Same issue -- spoke to customer service who assured me the link was there however they wouldn't copy/paste it when I asked.  I don't see it anywhere.

Moderator Emeritus

Hi axlnyc,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.

Enthusiast - Level 1

I'm having the same issue. I faxed to the number in the email and received confirmation but I am still getting the email asking for me to upload the proof of residency. I get the email from <do-not-reply@verizon.com>.