Why won't I.D. Me work when I try putting it into Fios but will when I put it into wireless?
dbard314
Newbie

I have been trying for days to get my military discount for FIOS but it continuously  sends me right to my dashboard, but when I try through wireless it works.  When I check on my I.D. Me account it shows Verizon wireless tagged to me. I don't have wireless through Verizon, only Fios.  I spoke to one person at Verizon who said to try another browser, I did and again does the same thing. They suggested I try after 24 hrs. I have now been trying for several days.  They can't id me over the phone and the closest store for FIOS is over an hour away from me.  How can i get my military discount if I can't do any of the above?

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