I went to bed the other night with no internet issues and when I woke up and attempted to use my pc the next morning I no long had a connection to the internet. I am still able to connect via WiFi but the cable coming directly from the router no longer provides any sort of connection. The only thing I have tried to date is restarting the router with no success.
If none of the ports work and a factory reset did nothing, it's defective. Contact Verizon and tell them about it. They should send you a new one.
Have you tried another device or cable? Couikd be your PC that has an issue.
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