Will my FiOS G1100 work for 500Mbps? Specs say yes, Frontier customer service says no

So I have been off the FIOS network a couple of years ever since Frontier took over VZ.  I had their 50 Mpbs using their G1100 router.

Currently, I have been using a competition ISP for 200Mbps and it works well with the FIOS G1100 as an ethernet router.  I do get a full 200Mbps on the 4 gigabit ports.

Now I am looking at signing up with Frontier's 500Mbps and would like to re-use the VZ router that I love so much.

Frontier sales rep says that the "old G1100" will not support the 500Mbps even though I understood the max rate is 700Mbps.

Does anyone know if I have to switch routers when using 500Mbps ?

My current G1100 specs:

Firmware: v1.0.234
Model: FiOS-G1100
HW version: 1.03
1 Reply
Community Leader
Community Leader

Yes. The G1100 is fully capable of 500 mbps as it has gigabit ports. Your devices will have to be hardwired of course. I've gotten over 400 on 5 GHz. You may get higher speeds with an AX device. Frontier most likely wants you to upgrade to their newest router and pay a monthly rental.