Wired connection issues summarized. plz fix
stryk3z
Newbie

To clarify a few things regarding this issue.

-The issue started after a 1 hour service outage on wed 6/29 at 12 am.

-I confirmed with many others in my area the same

-I am 100% confident this is not a client side NIC issue. Otherwise this would've existed years ago for everybody. Something was obviously changed on Verizon's side during this service outage

-This issue only occurs specifically when a website determines your connection speed so the most commonly effected sites are video streaming and file upload like netflix/dropbox etc.


First off I know that @Cang_Household posted a fix to disable IPV6 TCP checksum and while this 'works' in that the page actually loads now it does not fix the issue in the phase where websites determine your connection speed. Therefore I end up with garbage quality video/audio on streaming services because it basically looks like they are sending video quality based on dial up speeds...Ironically the thumbnail video previews don't do this so the thumbs/previews are in HD but once you click the video it looks like its in 480 low res garbage

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Re: Wired connection issues summarized. plz fix
Cang_Household
Community Leader
Community Leader

Are you using an Intel NIC?

Re: Wired connection issues summarized. plz fix
stryk3z
Newbie

If the issue was an intel NIC problem then 3/4 of America would have had this issue for years and not have it start after an outage on the 29th. This is not a valid problem or solution to say everyone with an Intel NIC will have bad service

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Re: Wired connection issues summarized. plz fix
Cang_Household
Community Leader
Community Leader
Re: Wired connection issues summarized. plz fix
tonyvvvvv
Enthusiast - Level 2

I have the same problem as well.  Wifi everything is ok.  Wired is where i have problems.  I have a Z690 motherboard Asus.  My problems started a couple of days ago as well.  I went to the device manager and disabled the tcp ipv6 checksum and still have the same problem.

Re: Wired connection issues summarized. plz fix
stryk3z
Newbie

Why don't you guys roll back an update that effects your entire network?

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Re: Wired connection issues summarized. plz fix
gemcal
Enthusiast - Level 2

I have had the same issue with streaming services and downloading video files for my bicycle trainer. In repeated attempts at downloading video files I was successful once out of something like 25 attempts. If support is listening they need to fix this.

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Re: Wired connection issues summarized. plz fix
gs0b
Community Leader
Community Leader

@stryk3z wrote:

Why don't you guys roll back an update that effects your entire network?


Two reasons:

  • This is a peer-to-peer forum.  You're not talking to Verizon here, just other users.  Nobody here can change anything about Verizon's systems.  If you want an answer from them, call or chat with them.
  • IPv6 rollout is years in the making and is the future of the internet.  If some hardware out that can't properly support it, that's not Verizon's problem.
Re: Wired connection issues summarized. plz fix
tonyvvvvv
Enthusiast - Level 2

The fix where you disable ipv6(tcp) via the device manager doesnt work for me.  I went into my router and disabled ipv6 under the advance router settings and everything works normal as before. Not sure how long I should leave it off for.  I dont know the difference between ip4 and ip6 but is there some sort of security risk.  On the device manager method there were 2 checksum options.  tcp and udp.  Should i have disabled them both or just the tcp one?  Can someone tell me any negative effects i will get from disabling ivp6 on the router itself?

Edit is this ok this seems to work as opposed to disabling the ipv6 via the router.

https://www.youtube.com/watch?v=STWhPpPm3Wo

Re: Wired connection issues summarized. plz fix
Cang_Household
Community Leader
Community Leader

@gs0b wrote: If some hardware out there can't properly support it, that's not Verizon's problem.

Completely agreed. Since users with Intel NICs are experiencing this issue, why don't the users using Intel NICs to post over at their Forums?

Disabling IPv6 cuts you off from the IPv6-only part of the Internet. Disabling IPv6 also requires the use of NAT on IPv4 and introduces problems on multiplayer games.