cannot get a Fios return label

[rm10040]

I moved and need to return the Fios router but when I try to use the link on the web site it errors out. 

Is there any way to get a label another way?

Thanks.

[LawrenceC]

Hi rm10040,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.