gig speed
carson53
Newbie

how long does it take for the changeover from base 100 to gig speed on an upgraded contract, Fios tv is already upgraded and restarted the router. 

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Re: gig speed
dexman
Community Leader
Community Leader

If my memory is correct, Verizon gave me a due date of 7 business days when I upgraded from 400 to gigabit. That may or may not be typical in every situation. 🤔 

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Re: gig speed
dexman
Community Leader
Community Leader

Is the current ONT the newest Alcatel-Lucent/Nokia 211 or something else? 🤔 

Re: gig speed
carson53
Newbie

it is a nokia

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Re: gig speed
dexman
Community Leader
Community Leader

If my memory is correct, Verizon gave me a due date of 7 business days when I upgraded from 400 to gigabit. That may or may not be typical in every situation. 🤔 

Re: gig speed
carson53
Newbie

ok thank you was just curious, thought maybe all at same time.

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Re: gig speed
dexman
Community Leader
Community Leader

I'm not sure of the behind the scenes steps that go into Change Orders within Verizon. I suppose attempts could be made to request earlier due dates...but I don't know for sure. 🤔