network status blocked on my laptop
bind19
Newbie

image

 under my IP addr says status blocked. it will connect to tje router but i cant access any sites

 please help:( using quantum gateway

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4 Replies
bind19
Newbie

hi i checked and there are no parental controls enabled and on the firewall there is nothing listed as well

any other ideas?

my ipv6 is set at typical secuirty idk if that makes differece

when i do the test connectivity under diagnostics it fails 

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CRobGauth
Community Leader
Community Leader

Have you checked ipv4 settings?

FiOS routers don't support ipv6

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smith6612
Community Leader
Community Leader

If you haven't made any customizations to the router settings, it might not hurt to just give it a factory reset using the reset button on the back. Hold that button down for 30 seconds until the router reboots. That should be the fastest way to resolve this problem.

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smith6612
Community Leader
Community Leader

Go to Firewall > Access Control and make sure that your computer or other devices are not set for restricted access. Also check the Parental Controls.

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