new Fios internet customer
Enthusiast - Level 1

Hey all,

Anyone experience issues with recent promo re $25 Fios internet with 5G mobile plan.? Getting a runaround. Customer service is refusing to acknowledge the discount.  Also, insult to injury, recent install  the tech laid the line on top of lawn and said contractor would bury within a few days. Now learning the soonest contractor will be out is May. We have a loose line on top our lawn. Kids ands dogs getting tangled. No help from customer service. Now wondering if switching from Xfinity to Verizon was a mistake??

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Moderator Emeritus

Hi dkortjohn,

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