i have been having terrible ping and low speed the past couple days, friends in the neighborhood saying they are having the same issues any fixes
C:\Users\NZXT-PC> tracert google.com
Tracing route to google.com [142.251.40.238]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Fios_Quantum_Gateway.fios-router.home [192.168.1.1]
2 602 ms 621 ms 645 ms lo0-100.NYCMNY-VFTTP-408.verizon-gni.net [96.224.229.1]
3 14 ms 7 ms 8 ms 100.41.32.96
4 * * * Request timed out.
5 14 ms 7 ms 15 ms customer.alter.net [65.208.85.150]
6 512 ms 465 ms 505 ms 142.251.249.127
7 16 ms 10 ms 10 ms 108.170.236.91
8 8 ms 9 ms 9 ms lga34s39-in-f14.1e100.net [142.251.40.238]
Trace complete.
Hi tjdj009,
Your issue has been escalated to a Verizon agent. Please check
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