unreliable DSL in Washinton DC
slownet
Enthusiast - Level 3

I live in a neighborhood that is not served by FiOS because it is in Washinton DC - one mile from the vice Presidents House.  Go figure.  So I have a DSL link and it crashes occasionally - sometimes it runs for a month but some periods it crashes frequently.  The most recent period of crashes began about a month ago.  I do have a fix - reboot the router - but that gets tedious.  The router is always up and available when the link is down so I feel quite comfortable that the problem is the link and not the router. I called support - telephone works OK even when DSL is down - and they gave me the usual spiel about checking my line.  It was working fine b/c I rebooted the router so they saw no problems.  Since 2 Aug I have been keeping track of the problem and one no day have I not had to reboot.  That is, 9 days I had to reboot at least once and on six of those days I had to reboot twice in one day.  I reboot whe I see it is down, mornings and evenings generally, but that probably is an artifact of my work schedule.  I considered writing a script to ping somewhere every 10 minutes to track when the link goes down to see if there is a pattern to when the local switch reboots their DSL interfaces and leaves me hanging.  I've also considered using the neighborhood chatlist to see if any other people are having problems with their Verizon DSL service.

Anyone else have any ideas for getting reliable Verizon DSL service in the nation's captal? 

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slownet
Enthusiast - Level 3

You are right - thanks.  The line went down again this morning and I checked the transceiver stats before rebooting.  The downlink noise margin was 0.-3 (sic) when it usually is around 6.  After rebooting it was back to 6.

Thankyou for the help. 

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Telcoguru
Master - Level 1
The logs don't help me. I need to see the transceiver statistics.
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Telcoguru
Master - Level 1
Is the DSL light going out when you lose your internet connection? Please post your modem stats it would help to see if anything is wrong with the line.
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