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why cant I just talk to someone???
jmf1959
Newbie
‎05-23-2018 02:10 PM

I am having issues in setting up my mother's account - why can't I just talk to someone on the dang phone?  

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jonjones1
Legend
‎05-23-2018 04:19 PM
@jmf1959 wrote:

I am having issues in setting up my mother's account - why can't I just talk to someone on the dang phone?  

The problem is you should call US based customer service reps between 8 am til 5 pm EDT Monday through Friday no after hours or weekends or you get foreigners on the line.

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